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Form templates›Real Estate

Tenant Maintenance Request

Log a repair with the urgency, the location, and a photo attached, so a contractor can be sent without a site visit to look first.

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Tenant Maintenance Request

Log a repair with the urgency, the location, and a photo attached, so a contractor can be sent without a site visit to look first.

Takes about 3 minutes

🇺🇸+1▾

Property address*

Property address

The problem

This is usually what decides which contractor we send.

Access

Powered by Deoochform

Use this template

Opens in the builder. Nothing is saved until you edit it. Or ask Claude or ChatGPT to build it.

Fields
13 questions
Layout
Classic, every question on one page
Theme
Slate, switchable in the preview
Updated
11 August 2026

Categories

  • Real Estate form templates
  • Property Forms
  • Request Forms
  • Maintenance Forms

Form type

  • Request form templates

Ideal for

  • Letting agents
  • Property managers
  • Landlords
  • Housing associations

Best used in

  • Repair reporting
  • Tenant portals
  • Block management

About this template

Repair requests that arrive as a message saying the boiler is broken always need a phone call before anyone can be sent. This form asks for the category, the room, and the urgency as structured answers, so a job can be assigned to the right trade without a triage call.

The photo upload does more work than any other field, and the help text says so. A picture of a leak tells a property manager whether to send a plumber today or add it to next week's round, and it is the difference between one visit and two.

The three level urgency scale is written in terms of consequence rather than adjectives, so an emergency means a risk to health or the building rather than however strongly the tenant feels. Access and availability together let a contractor be booked in the same pass.

Templates are a starting point, not legal or professional advice. Where a form carries consent, medical, or contractual wording, have somebody qualified review it against the rules that apply to you before you publish.

Fields in this template

  • Your name*Short text
  • Email address*Email
  • Best number to reach you*Phone
  • Property address*Address
  • Flat or unit numberShort text
  • What needs fixing?*Dropdown
  • Where is it?*Dropdown
  • How urgent is it?*Single choice
  • Describe the problem*Long text
  • Photos or a short videoFile upload
  • How should a contractor get in?*Single choice
  • When are you available?Multiple choice
  • Any pets a contractor should know about?Short text

Every field can be renamed, reordered, made optional, or removed once the template is open in the builder.

Build this form by asking Claude or ChatGPT

Connect Deoochform to Claude, ChatGPT, or any assistant that supports MCP, then send it the message below. It creates the tenant maintenance request from this template in your account and replies with a link. You can ask it to add, remove, or reword questions in the same chat before you share the form.

Make me a form in Deoochform from your Tenant Maintenance Request template, then send me the link to share.

New to this? See how to connect your assistant. You sign in with your browser, so there is no key to copy.

Frequently asked questions

What should a maintenance request form ask?
The property and unit, what needs fixing and where, how urgent it is, access arrangements, and a photo. The photo is what lets a contractor arrive with the right part.
Can tenants attach a photo?
Yes. The upload field takes photos from a phone, which for most repairs removes the inspection visit that would otherwise happen before any work is scheduled.
How do I prioritise repairs?
Define the urgency options by consequence rather than by adjective, then sort the response table on that column. A no heating case and a dripping tap should never sit in the same queue.

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